Privacy Policy for YatriPay App and Website

1. Introduction

YatriPay ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your") when you use our mobile application (the "App") or visit our website (the "Website"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using the App or Website, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

a. Signup Information:

When you sign up for an account on the App or Website, we collect the following information:

- First Name
- Last Name
- Email Address
- Phone Number

b. KYC Information:

To comply with applicable laws and regulations, and to provide enhanced services, we collect the following KYC (Know Your Customer) information:

- Gender
- Date of Birth
- Country of Residence
- National ID (e.g., passport, driver's license)
- Selfie with National ID (to verify your identity)

c. Bank Account Details:

In order to facilitate financial transactions and ensure the security of your funds, we collect the following bank account details:

- Account Holder's Name
- Bank Name
- Account Number
- IFSC Code
- UPI ID (Unified Payments Interface)

3. How We Use Your Information

We may use the information collected from you for the following purposes:

- To create and manage your account on the App or Website.
- To verify your identity and perform necessary KYC checks.
- To process and facilitate financial transactions you initiate through the App or Website.
- To communicate with you regarding our services, updates, and important notices.
- To improve and enhance our App and Website's functionality and user experience.
- To comply with legal and regulatory requirements.
- To protect our rights and interests and to enforce our terms of service.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers and partners who assist us in operating our business and providing our services. These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to perform the services on our behalf.

In certain circumstances, we may also disclose your information if required by law or to protect our legal rights, comply with legal processes, respond to valid legal requests, or in the event of a merger, acquisition, or sale of our business.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security technologies and procedures to safeguard your data, but no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices

You have the right to access, correct, update, or delete your personal information. You can manage your account settings within the App or Website or contact us at support@yatripay.com to make these changes. However, please note that deleting certain information may limit your ability to use certain features or services.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. If we make significant changes to this Privacy Policy, we will notify you by posting a prominent notice on our Website or sending you an email.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@yatripay.com.

By using the YatriPay App or Website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App or Website.